P.O. Box 726
New Cumberland, PA 17070
866.724.4142
717.724.4142
EMS Billing Services
Below are highlights to the basic components of
our ambulance billing processes and the services
that we will provide to your organization. We look
forward to explaining all of our systems and their
benefits
at your request.
EMS Billing: Claim Process
Electronic download of trip data and supporting
documentation
Electronic claim submission to all appropriate
payors: Medicare, Medicaid and commercial insurance carriers
Personalized patient invoicing with multi-staged correspondence and effective messaging
EMS billing: reimbursement process
User-friendly patient website allowing patients to remit payments, submit insurance information, and digitally sign HIPAA and billing consent forms
Numerous payment methods including: cash, checks/money orders, wires, major credit cards (Visa, MasterCard, Discover and American Express), check by phone, and electronic ACH deductions from patient bank accounts
Dedicated toll free telephone and fax lines, as well as patient email address
Full payment and refund transparency with Global Credit audit control executed daily on incoming and outgoing funds
All banking, non-sufficient funds (NSF), and credit card fees are paid by Cornerstone
State of the art, paperless office with HIPAA compliant digital storage of all trip data, checks, explanations of benefits (EOBs) and correspondence
Two primary department branches oversee our technological functionality and advancement: Information Technology (IT) and Business Systems Solutions (BSS)
Proprietary technology allows for increased billing speed, accuracy and reimbursement for our clients
Fully compliant with HIPAA regulations currently provided by the Health Insurance Portability and Accountability Act, CMS and all authoritative government entities
