phase ii quality assurance
When a claim has aged beyond its expected processing window and comes up for review, it becomes necessary to implement the second phase of our quality assurance protocols. Simply, Phase II Quality Assurance is the re-verification of steps taken during Phase I, with the intent of identifying updated information that impacts the claim in question.
With deep access to all legally permissible data points, including employment, department of motor vehicle, tax and revenue, court, utility, and real estate records, as well as marriage licenses and business registrations, there is usually an answer to be found. Our Revenue Recovery Specialists will perform the necessary steps to secure payment in full from the responsible party.